/ CUSTOMER CARE
We aim to provide the best services when it comes to our specialty cakes and desserts. All baked goods are made fresh with natural ingredients. In order to continue to provide these standards for our customers all baked goods require 48-72 hrs advance notification for placing orders. For specialty cakes:
It is very important that you allow for 2-4 weeks for advance notice of custom orders.
For large orders/catering please allow for a 4-6 week advance notice.
If the schedule allows the bakery may allow for a rush order to be added to the schedule at a fee of $50 for custom cakes minimum, depending of size of order.
Rush order fee and custom cake orders invoice will be due within 24hrs of order request submission. Request made after the 24hr period may be subject to additional fees or cancellation of order.
We want to continue to be able to provided the best services to you for your custom cake.
Customer Care Contact: 202-594-2352
MNM Willis Creations: Bakery Desserts and Bakery have been prepared with items containing wheat, eggs, peanuts, tree nuts, and/or milk. Allergens: Menu items may contain or come into contact with WHEAT, EGGS, PEANUTS, TREE NUTS, and MILK. For more information, please speak with a manager.” Currently we do not offer any gluten free options. Please be advised when making purchases for pick up or delivery from our bakery .
/ PRIVACY & SAFETY
MNM Willis Creations: The Bakery does not disclose or sell your personal information to any third parties. Our customer information is used solely for placing orders and inquires on potential orders.
For the safety of our customers , please review the disclaimer and allergens information for our baked goods.
/ PAYMENT METHODS
-Paypal: MNM Willis Creations
*payments due at time of order placement for bakery items*
MNM Willis Creations: The Bakery makes all cakes and desserts fresh to order, to guarantee our customers the best sweet treats quality possible .
Cancellations must be done within 72hrs and customers will be refunded with a 25% service fee deducted. Under 72 hrs will be refunded with a 50% service fee deducted. Same day cancellations are not refundable.
We truly appreciate your business and want to make sure we can provide the best service for all of our customers by delivery freshness and high quality goods every time.